Social Services Designee

Citadel Healthcare is seeking a Social Services Designee for The Waterford Care Center. The Social Services Designee provides for person centered social, emotional and psychological needs of skilled nursing residents; promotes continuing growth and development to the individual’s full potential.

Social Services Designee Essential Duties & Responsibilities:

• Keeps informed about new and existing community resources
• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community and home
• Demonstrates knowledge of regulations / standards and ability to discuss with resident and or resident representative concerning choices for advanced directives, financial power of attorney, guardianship, surrogate decision
• Coordinates with staff, resident, resident representative when notification of change of status is received
• Demonstrates competence in facility abuse prevention program. Is capable of identifying, reporting, investigating and initiating appropriate interventions according to facility policy and procedures and state and federal related laws
• Documents discharge planning as an ongoing review. Initiates ongoing communication with the resident and resident’s family to assess discharge needs
• Is knowledgeable of and follows facility procedure when facilitating room changes.
• Treats residents and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and their families
• Has knowledge of the advanced directives / POLST and ability to discuss with resident, resident family or resident representative end of life care, palliative care and hospice
• Is knowledgeable of resident’s financial status, diagnosis and discharge needs. Based on individual needs cooperates with Case Manager’s activities with insurance company
• Is responsible for home care needs being met by the time of discharge, with a goal of arrangements completed 24 hours prior to discharge when date of discharge is known
• Carries out follow up call with discharged resident or resident representative
• Completes all required assessments and documentation per resident in a timely manner
• Completes other duties as assigned

Social Services Designee Education & Experience Requirements:

• The designee must have a high school diploma or equivalent
• A degree in social service or a related field is preferred
• Experience working with geriatric residents is preferred
• Working knowledge of criteria for Medicare, Medicaid, HMO and private insurance coverage
• Knowledge of accrediting organization standards, IDPH regulations, state and federal regulations related to skilled care facilities

Social Services Designee Physical Demands:

• Must be able to move items of at least 15 pounds
• Must be able to propel resident in a wheelchair
• Must be able to assist residents in evacuating the building in an emergency
• The noise level in the work environment is usually moderate

Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome – our number one goal.

Citadel Healthcare has been nominated as a Great Place to Work. Please click on the link to learn more about our facilities. We look forward to receiving your application! https://www.greatplacetowork.com/certified-company/7020324

We don’t just offer care for you – we care about you.